The high cost of unhappy customers and how data reduces churn
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The high cost of unhappy customers and how data reduces churn

رذاذا التجارة, مقالات التجارة الإلكترونية: Acquiring new customers has always been a top priority for businesses. However, the cost of…
Etsy Urges Vigilance as Scammers Target Its Sellers
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Etsy Urges Vigilance as Scammers Target Its Sellers

Sometimes it feels like we’re all just one click away from being defrauded, and as we reported on June 27th,…
Amazon Adds USPS Ground Advantage as a Shipping Option
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Amazon Adds USPS Ground Advantage as a Shipping Option

In mid-July, Amazon informed sellers about the new USPS Ground Advantage offering but told them it wasn’t yet prepared to…
Amazon Seller Sentenced to 18 Months in Prison for Price Fixing
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Amazon Seller Sentenced to 18 Months in Prison for Price Fixing

The Feds came down hard on five Amazon sellers whom they said participated in a conspiracy to fix the prices…
AI for customer service: Faster fixes, happier agents
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AI for customer service: Faster fixes, happier agents

رذاذا التجارة, مقالات التجارة الإلكترونية: AI for customer service is revolutionizing the way companies interact with their customers. It’s a…
PayPal Fee Changes Included in User Agreement Update
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PayPal Fee Changes Included in User Agreement Update

PayPal is changing how it charges sellers for transactions paid using QR codes. PayPal has been sending out the following…
Etsy Continues to Expand Its ‘Make an Offer’ Feature
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Etsy Continues to Expand Its ‘Make an Offer’ Feature

Etsy began testing “Make an Offer” in March and continues to expand the feature. This week, it announced the following…
Walmart Marketplace Introduces a Pro Seller Badge, Sales Up in Q2
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Walmart Marketplace Introduces a Pro Seller Badge, Sales Up in Q2

Walmart is introducing a new “Pro Seller Badge” for top-performing Marketplace sellers. The retailer said standing out among thousands of…
PayPal Kills a Key Benefit of Its Business Debit Card
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PayPal Kills a Key Benefit of Its Business Debit Card

Users who prefer using their PayPal balance as a partial funding source for certain payments through a special PayPal debit…
Amazon Makes It Easier to Track FBA Shipments from China
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Amazon Makes It Easier to Track FBA Shipments from China

If you don’t use one of Amazon’s shipping-carrier partners to get your inventory from China to the US, you may…
eBay Overcharges Buyers in Australia Due to a Glitch
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eBay Overcharges Buyers in Australia Due to a Glitch

eBay began overcharging buyers in Australia when it incorrectly charged domestic buyers GST (Goods and Services Tax) on their purchases,…
How to improve online checkout for better CX, more conversions
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How to improve online checkout for better CX, more conversions

رذاذا التجارة, مقالات التجارة الإلكترونية: For the modern e-commerce retailer, the world can seem like an endless series of choices…
UPS Strike Officially Averted, Union Has Words for Amazon
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UPS Strike Officially Averted, Union Has Words for Amazon

As online sellers look ahead to peak shopping season, there’s one issue they won’t have to worry about – the…
You should see me in a crown: Our best omnichannel content
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You should see me in a crown: Our best omnichannel content

رذاذا التجارة, مقالات التجارة الإلكترونية: Omnichannel customer experience has become a priority for brands across all industries. From retail to…
Sellers of Fragile Goods Impacted by USPS Ground Advantage
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Sellers of Fragile Goods Impacted by USPS Ground Advantage

Some astute sellers discovered the USPS’s decision to roll out Ground Advantage is having an impact on the availability and…
Is the USPS Ready for Holiday Peak Shipping?
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Is the USPS Ready for Holiday Peak Shipping?

The Postal Service Office of Inspector General (OIG) put out a call asking for input on whether the USPS is…
Amazon Copies Etsy and eBay with Offsite Ads Program
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Amazon Copies Etsy and eBay with Offsite Ads Program

Sellers who pay extra for visibility through Sponsored Products ads on Amazon may now have their ads appear off-Amazon as…
why commodity pricing keeps CROs up at night
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why commodity pricing keeps CROs up at night

رذاذا التجارة, مقالات التجارة الإلكترونية: Nothing destroys business value faster than lack of speed and agility by pricing teams or…
Will Amazon AI-Generated Review Summaries Do Justice to Your Products?
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Will Amazon AI-Generated Review Summaries Do Justice to Your Products?

Amazon is now showing certain US customers snippets of product reviews when shopping certain categories on a mobile device, it…
High-tech innovation hinges on business networks
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High-tech innovation hinges on business networks

رذاذا التجارة, مقالات التجارة الإلكترونية: The high-tech industry thrives on innovation. Success in this hyper-competitive sector depends on advancing technology…
Former eBay CEO Still Wields Influence over PayPal as It Names New CEO
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Former eBay CEO Still Wields Influence over PayPal as It Names New CEO

Nine years ago, former eBay CEO John Donahoe named Dan Schulman head of PayPal prior to the companies’ split in…
Etsy Launches New Gift Registries – Will They Help Sellers?
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Etsy Launches New Gift Registries – Will They Help Sellers?

Someone searches for a baby item on Etsy every second, the company said in announcing its new gift and baby…
Mercari Holds ‘Back to Campus Shopping’ Sweepstakes
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Mercari Holds ‘Back to Campus Shopping’ Sweepstakes

Marketplace app Mercari is running a sweepstakes for back-to-campus shoppers to generate sales this month. It’s giving away six $500…
Amazon Sellers in Europe Crunched for Cash over New Reserves
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Amazon Sellers in Europe Crunched for Cash over New Reserves

Amazon sent a notice to sellers in Europe in May warning them of a “one-time cash flow disruption” due to…
Top 5 AI challenges in e-commerce and retail
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Top 5 AI challenges in e-commerce and retail

رذاذا التجارة, مقالات التجارة الإلكترونية: Artificial intelligence promises to transform retail and e-commerce by helping to personalize the customer journey,…
Transforming revenue growth management for CPG profitability
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Transforming revenue growth management for CPG profitability

رذاذا التجارة, مقالات التجارة الإلكترونية: Consumer products companies are challenged on all fronts. Inflation continues to drive up costs, supply…
Amazon to Hold ‘Prime Big Deal Days’ in October
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Amazon to Hold ‘Prime Big Deal Days’ in October

Amazon will hold a second shopping event for Prime members this year, this one called Prime Big Deal Days to…
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